Backup Dispatcher for home service businesses

Your backup dispatcher never sleeps.

When your team can’t answer, Backup Dispatcher texts the caller back, handles the conversation, and gets the job onto your calendar.

Start a 2-week pilot Try the live demo See how it works

No new hardware
Keep your current phone
You see every message

1 callcan be the difference between a booked job and a customer who calls your competitor.

The problem with voicemail

Your next customer won’t wait.

You’re under a sink, on a roof, or driving between jobs. The phone rings. By the time you call back, they’ve already hired someone else.

Voicemail asks the customer to wait.
Manual callbacks depend on you having a free hand.
After-hours calls can disappear before morning.

Three simple steps

From missed call to booked job.

Your phone keeps working the way it does today. We catch only the calls you miss and take it from there.

A call goes unanswered

The customer calls your usual business number. If your team misses it, call forwarding quietly brings in Backup Dispatcher.

They get an instant text

The system asks what they need, answers the questions you’ve approved, and gathers the job details while their attention is still on you.

The job hits your calendar

Your backup dispatcher offers your real openings, confirms the time, and adds the appointment to the calendar your team already uses.

Prefer to approve appointments yourself? We can have the system send your dispatcher a quick confirmation request before anything is booked.

Try the live demo

See it work on your own calls.

Simulate a missed call and watch the instant text-back conversation turn into a confirmed booking.

Launch the live demo

Straightforward pricing

A plan for the calls you’re missing now.

Every account is set up around your services, schedule, coverage area, and customer questions.

One-time setup
Business line, missed-call workflow, calendar connection, and launch testing

$500

Essential

$297 / month

For a small shop that wants every missed caller answered quickly.

Dedicated business number
Instant missed-call text-back
Calendar booking connection
Full conversation history

Choose Essential

FOR GROWING TEAMS

Growth

$497 / month

For higher call volume, more services, and a team that needs tighter follow-up.

Everything in Essential
Automated follow-up sequences
More advanced job routing
Priority workflow support

Choose Growth

Questions business owners ask

You keep control.

Can the system read my personal phone?

No. We never touch your personal phone. Your business gets its own separate number, and Backup Dispatcher can only see messages sent to that business line. It cannot see personal texts, contacts, photos, or apps.

What if my business uses a landline?

That works. Unanswered calls can be forwarded from your landline to the Backup Dispatcher business number. You keep answering your current phone as usual; we only catch what you miss.

Will it work with our calendar?

We connect to the calendar your team already uses whenever that system supports a direct connection or calendar sync. If it does not, we can use an approval step so your dispatcher confirms the opening before the customer is booked.

Can I see what it says to customers?

Yes. You can read the complete message history for every conversation on the business line. Nothing is hidden, and your team can step in when a lead needs a human answer.

Does it make up prices?

No. During setup, we use your approved services and pricing guidance. If a job needs an on-site quote or falls outside those rules, the system collects the details and hands it to your team instead of guessing.

Prove it with your own calls

Put Backup Dispatcher on duty for two weeks.

We’ll set up the missed-call text-back around your business, connect the booking flow, and test it with you before it goes live.

$5002-week pilot

Configured for your services and schedule
Works with your current business phone
No long-term commitment to test the pilot

Prefer to talk? Call or text us at (702) 900-8769.